Privacy Policy

Roam (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website roamm.club or use any of our services, including our membership platform.

By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our site or services.

1.1 Personal Information

  • Name

  • Email address

  • Billing address

  • Payment details (processed securely via third-party processors)

  • IP address and location data

  • Account login credentials

1.2 Non-Personal Information

  • Browser type and version

  • Device type

  • Operating system

  • Usage data (e.g. pages viewed, time spent, click behavior)

2. How We Use Your Information

We use your information to:

  • Provide and manage your membership

  • Process transactions

  • Send updates and order confirmations

  • Offer personalized recommendations and content

  • Respond to support inquiries

  • Improve our website and user experience

  • Comply with legal obligations

3. Payment Information

We do not store your full payment details. Payments are processed through secure, PCI-compliant third-party gateways (e.g., Stripe, PayPal). These processors may collect and store your payment information per their own privacy policies.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize repeat visitors

  • Analyze site traffic

  • Personalize user experience

  • Deliver targeted advertisements

You can manage your cookie preferences through your browser settings.

5. Third-Party Services

We may use third-party tools and platforms for:

  • Email marketing (e.g., Klaviyo, Mailchimp)

  • Analytics (e.g., Google Analytics)

  • Membership hosting

  • Ad retargeting (e.g., Facebook Pixel)

These third parties may collect information in accordance with their own privacy policies.

6. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data with:

  • Service providers who help us operate the site

  • Payment processors

  • Legal authorities if required by law

  • Buyers in the event of a business merger or acquisition

7. Data Security

We implement industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Object to data processing

  • Withdraw consent for marketing

  • Request a copy of the data we hold

To exercise any of these rights, contact us at support@roamm.club.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the site after changes constitutes your acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:
📧 support@roamm.club

Let me know if you'd like a Return/Refund Policy, Shipping Policy, or Accessibility Statement next.

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